Wheather you are starting a new business or already operate under the NDIS or DVA, Avaana can help you become an approved provider of My Aged Care (Support at Home Registration). Our Aged Care – Support at Home Provider Registration service includes:
Why Register With Aged Care?
Increase Revenue Streams: Add aged care services to your offerings and generate more income.
Simplified Registration: Benefit from the government's new streamlined process designed for providers similar to those already in the disability sector.
Leverage Skills: Utilise the skills and experience you've gained supporting clients to serve aged care participants.
Growing Market: Tap into a rapidly expanding aged care market with increasing demand for quality services
Support At Home Registration Categories
| NDIS Category | Inclusions | Support at Home Registration Category |
|---|---|---|
 Cleaning |
General house cleaning and laundry services | Category 1 |
 Gardening |
Gardening services including lawn mowing, pruning and yard clearing | Category 1 |
 Household Tasks |
General household maintenance, including clearing gutters, replacing lightbulbs and fixing door handles | Category 1 |
 Home Modifications |
Home maintenance and repairs, including installation of grab rails, handrails and handheld showers | Category 1 |
| Major home modifications and adjustments, including bathroom modifications and ramp installation | Category 2 | |
 Assistive Products |
Product and equipment supply & installation, including assistive technologies for personal care, domestic activities and the general household | Category 2 |
 De-hoarding / Decluttering |
Cleaning, home organisation & decluttering services | Category 1 |
| Professional de-hoarding/squalor advisory assistance | Category 3 | |
 Professional Social Advice |
Low-risk advisory & support services (excluding therapeutic supports), including for de-hoarding and community engagement | Category 3 |
 Personal Care |
Supports for Personal care in the home and community, including direct personal care, alongside care management and restorative care management | Category 4 |
| SIL/Respite Housing |
Respite services including community cottage respite, home respite and general community respite | Category 4 |
 Professional Therapeutic Supports |
Allied health care including for occupational therapy, nutrition and other therapeutic services supporting independent living | Category 4 |
 Nursing |
Nursing care and assistance with transition care | Category 5 |
|
Cleaning
|
| General house cleaning and laundry service |
| Category 1 |
|
Gardening
|
| Gardening services including lawn mowing, pruning and yard clearing |
| Category 1 |
|
Household Tasks
|
| General household maintenance, including clearing gutters, replacing lightbulbs and fixing door handles |
| Category 1 |
|
Home Modifications
|
| Home maintenance and repairs, including installation of grab rails, handrails and handheld showers |
| Category 1 |
|
Home Modifications
|
| Major home modifications and adjustments, including bathroom modifications and ramp installation |
| Category 2 |
|
Assistive Products
|
| Product and equipment supply & installation, including assistive technologies for personal care, domestic activities and the general household |
| Category 2 |
|
De-hoarding / Decluttering
|
| Cleaning, home organisation & decluttering services |
| Category 1 |
|
De-hoarding / Decluttering
|
| Professional de-hoarding/squalor advisory assistance |
| Category 3 |
|
Professional Social Advice
|
| Low-risk advisory & support services (excluding therapeutic supports), including for de-hoarding and community engagement |
| Category 3 |
|
Personal Care
|
| Supports for Personal care in the home and community, including direct personal care, alongside care management and restorative care management |
| Category 4 |
|
SIL/Respite Housing
|
| Respite services including community cottage respite, home respite and general community respite |
| Category 4 |
|
Professional Therapeutic Supports
|
| Allied health care including for occupational therapy, nutrition and other therapeutic services supporting independent living |
| Category 4 |
|
Nursing
|
| Nursing care and assistance with transition care |
| Category 5 |
Ready to Start?
Take the next step into Aged Care and make a meaningful impact in the lives of older Australians.
Book your consultation today and let Avaana guide you through a simple, stress-free registration process.
Who is eligible to become an approved My Aged Care provider in Australia?
Full-service companies with aged care experience are the typical applicants. Applicants will need to demonstrate that each key personnel in their business are appropriately qualiified, experienced and capable to undertake the role for a Registered Aged Care Provider business, and the Applicant will need to demonstrate the general experience the business has relevant to aged care service delivery. For more information, follow this link to the Commission website: https://www.agedcarequality.gov.au/providers/provider-registration/registration-guidance, or alternatively reach out to a friendly Avaana representative!
How to become an approved aged care service provider?
Applicants will need to prepare a suite of policies, forms and supporting documents that relfect the requirements for Application. They will then apply to the Commission for consideration of Registration, undertake auditing and any further review processes implemented by the Commission, and then once approved start working as a Registered Provider!
What are the new aged care rules for 2026?
From 1 November 2025, Australia’s aged care system commenced major reforms, including a new Aged Care Act focused on rights of Aged Care Individuals, and the launch of the Support at Home program. Support at Home replaces Home Care Packages, introducing 8 levels of funding classifications, significantly changing residential care fees, and implementing a “single provider’ model.
How much does it cost to become an aged care provider?
Fees payable to the Government:
$3,270 per Application
+ Category Fees ($ Per Category)
$1,270 for Categories 1-3
$3,800 for Categories 4-5
+ Audit Fee
$14,870 per Application.
Consultants will usually charge their independent fee on top of these Government fees.
What are the three main categories of assistance in aged care?
The three main types of aged care services are Home Care, providing support to live independently; Residential Care, for those needing 24/7 support in a facility; and Assistive Technologies and Home Modifications (AT-HM), which enables Individuals to access specialised products, assistive technologies and a variety of home modifications.
How can Avaana assist with My Aged Care provider registration and approval?
Avaana gets to know your business. We speak to you directly to understand your current and future service delivery plans, drafts tailored policies, procedural forms and implementation guides to support your Application; and of course help you to complete the Application Form for lodgement with the Aged Care Commission. Upon receipt of the Application, we guide you through the information request and audit processes, update documentation where required, and draft communications on your behalf, as required. Following a successful Application, we can further connect you to our internal NDIS, DVA, workcover and digital website experts who can help your business expand in line with your unique future!
How can Avaana help improve approval success for My Aged Care applications?
Avaana partners with expert business advisors to assist applicants future-proof their business, and demonstrate the evidence in place before the application is submitted, as the Application must be submitted as if you were to be approved and working with your own clients immediately after the Commission receives the Application (even if that is not the reality).